Frequently asked questions...

 

 

 

Where are you based?

 

My home makeup studio is based in Sandhurst, Berkshire.

However, I am willing to travel for my clients.

 


When should I have my bridal trial and how long does it take?

 

I recommend having your bridal makeup trial 2/3 months before your wedding day.

By then, you should have chosen your beautiful wedding dress and perhaps have a makeup look in mind. If you don't and need some inspiration that's perfectly fine, we can discuss this at your appointment and work together to create something beautiful.

Bridal trial's typically take 1.5 to 2 hours.

I feel it's always a good idea to wear a white top (or the colour of your wedding dress, so we can see how your makeup look will look with the dress colour).

If you're happy with your bridal makeup and would like to book me for your wedding day, we can book you into my diary - a deposit will be required to secure your date.

My brides normally choose to purchase their chosen lip shade from the retailer, so that they can top up if needed throughout the day.

 

(Please see my price page for more information).

 


Do you require a deposit to secure my booking?

 

Yes, firstly we will book your bridal trial to make sure you are completely happy with your makeup - a £20 deposit/retainer is required to secure your trial date (remainder balance due on the day of your trial appointment).

If you're happy with your bridal makeup and you would like to book me for your wedding day, a deposit/retainer of 25% of the total booking will be required to secure your wedding date. 

The deposit will be due at the bridal makeup trial/or day after the trial and this will be deducted from the full balance due.

 

Example:- Trial = £40. If you're happy with the trial and would like to book me for your wedding day, I will ask you for 25% of the balance remaining for bridal makeup.

      Bridal make up = £120, minus £40 already paid for the trial = £80

           A 25% deposit/retainer is required to secure your day, 25% of £80 = £20  

Once the deposit has been paid, this will leave you with £60 left to pay

** The remaining balance is due 14 days before your wedding day **

 

A £10 non refundable deposit/retainer is required to secure all other bookings for special occasions/proms, etc.

Your deposit will be deducted from your booking price and you will be required to pay the remaining balance on the day of your booking.

A deposit/retainer is taken as multiple booking requests maybe received and this ensures that you/other clients aren't disappointed unnecessarily and it also secures your appointment.

 


How far in advance should I book you for my wedding?

I am taking bookings 2/3 years in advance, so sooner the better to ensure your wedding date is secured.


I'm going to be late for my appointment, what should I do?

 

I kindly ask that my clients are on time/if not slightly early for their appointments.

If you are delayed, please let me know as soon as possible. If you are going to be late for your appointment, this will unfortunately have a knock on effect for my next client who may be late for their special occasion as a result which isn't fair.

Please note, inbetween my clients I have to prepare my studio and ensure all makeup brushes and tools are sanitized.

Therefore, if you are late by 15 minutes or more, your appointment will either be cancelled/or booked for a later time on the day, so that it doesn't effect my next client.

(This is diary permitting, if I have no space on the day then you will forfeit your deposit).

 


Cancellations

 

For all bookings, I politely ask for 48 hours notice of cancellation.

If your booking is cancelled with less than 48 hours notice, your deposit will be retained.

48 hours notice ensures that I can offer the appointment to another client.

 


Payments

 

You can pay via Paypal, bank transfer or cash.

Cheques are not accepted.

 


Do you charge travelling costs?

 

Yes, I will only charge if I have to travel more than 20 miles of Sandhurst, Berkshire.

 There will be a 45p per mile (to include return journey) added to your booking balance, as well as any car parking fees or congestion charges.

 


What if you are unwell on my wedding day?

 

I have never cancelled an appointment due to being unwell.

However, should the unavoidable happen and I am really too unwell to attend, I know many local makeup artists who I would contact in an attempt to find you a professional replacement.

I would of course, provide you with a full refund.

Please note: For all bridal makeup, notes of products, photos and makeup look details are taken. Therefore, should anyone need to take my place as your makeup artist due to extreme illness this will be passed on to ensure your look is not altered on the day.


Where do you cover?

 

I cover Berkshire, Surrey and Hampshire.

Including,  Sandhurst, Crowthorne, Wokingham, Bracknell, Camberley, Frimley, Yateley, Blackwater, Fleet, Farnborough, Aldershot, Eversley, Hartley Wintney, Farnham, Churt, Frensham, Hook, Liphook, Guildford, Alton, Basingstoke, Swallowfield, Reading, Virginia Water, Ascot, Sunningdale, Woking, Winchester, Wentworth, Egham, Runnymede, Windsor, Datchet and all other areas around Berkshire, Hampshire, Surrey.  

Below are a variety of venues covered within the Berkshire, Surrey and Hampshire areas:-

Warbrook House (Eversley, Hampshire)
Wokefield Park (Reading, Berkshire),
Botley Mansion (Chertsey, Surrey)
Wokefield Park (Reading, Berkshire)
Highfield Park (Hook,Hampshire)
Pennyhill Park (Camberley, Surrey)
Macdonald Frimley Hall Hotel  (Frimley, Surrey)
Farnham Castle (Farnham, Surrey)
The Elvetham Hotel (Hartley Wintney, Hampshire)
The Georgian Hotel (Haslemere, Surrey)
Oakley Hall Hotel (Basingstoke, Hampshire)
Wooton House (Dorking, Surrey)
Bearwood Golf Club (Sindlesham, Berkshire)
The Moat House (Reading, Berkshire)
Farnham House Hotel  (Farnham, Surrey)
Macdonald Berystede Hotel (Ascot, Berkshire)
Chobham Golf Club (Chobham, Surrey)
Rivervale Barn (Yateley, Hampshire)
Old Thorns (Dorking, Surrey)
The Casa Hotel (Yateley, Hampshire)
The Aviator Hotel (Farnborough, Hampshire)
Sand Martins Golf Club (Finchampstead, Wokingham, Berkshire)
Pine Ridge Golf Club (Frimley, Camberley, Surrey)
Bury Court Barn (Farnham, Surrey)
Foxhills Club & Resort (Ottershaw, Surrey)
The Mandolay Hotel (Guildford Surrey)
Silchester House (Reading, Berkshire)
Easthampstead Park (Wokingham, Berkshire)
St. Anne's Manor (Wokingham, Berkshire)
The Ely (Camberley, Surrey)
The Lismoyne Hotel (Fleet, Hampshire)
Cain Manor (Churt, Surrey)
Cantley House Hotel and Barn (Wokingham, Berkshire)
Wentworth Golf Club (Virginia Water, Surrey)
Northbrook Park (Upper Froyle/Farnham, Hampshire)
The Coppid Beech Hotel (Bracknell, Berkshire)
Gorse Hill  (Woking, Surrey)
Stirrups Country House Hotel (Bracknell, Berkshire)
Royal Berkshire (Sunninghill, Ascot, Surrey)
Greyfriars House (Guildford, Surrey)
Millbridge Court (Frensham, Surrey)
Coworth Park (Ascot, Berkshire)
Froyle Park (Upper Froyle, Alton, Hampshire)
Oakley Court (Windsor, Berkshire)
Great Fosters (Egham, Surrey)
Beaumont Estate  (Old Windsor, Berkshire)
Wasing Park (Aldermaston, Berkshire)
Lythe Hill Hotel (Haslemere, Surrey)

AND MANY MORE!